Privacy Policy
The BOBRAND online store respects your privacy. Below we explain clearly what data we collect, why we collect it, and what your privacy rights are.
Data Controller: BOBRAND (Yevhen Pidhurskyy), ul. Ludwika Rydygiera 14/14, 50-249 Wrocław, Poland. Privacy contact: info@bobrandstudio.com
1. What data we collect
When placing an order or registering on our store, we ask you to provide the following information:- full name;
- phone number;
- e-mail address;
- shipping address (city, postal code, street, or delivery details).
2. Why we use your data
We use your information exclusively for the following purposes:- processing and fulfilling your orders;
- communicating with you regarding your purchase (SMS confirmations, emails, or support calls);
- providing shipping and tracking updates;
- handling returns, exchanges, and customer support;
- improving our store experience and service quality.
Data processing is based on the necessity to perform our contract with you, fulfill legal obligations, and maintain our legitimate business operations.
3. Who we share data with
We share your information only with trusted third-party service providers necessary to run our business and complete your order:- Shipping Carriers: to deliver your packages to your address.
- Payment Gateway — Stripe: for secure online payment processing. Stripe handles your payment data in compliance with strict PCI-DSS security standards.
Login via Facebook and Google
We provide the option to register and sign in using your Facebook or Google account. If you choose this option, we receive only your basic profile information (name and email address) from the provider. We never gain access to your password or any other social media profile details. This information is used strictly to create and manage your customer account.BOBRAND does not store or process your full payment card details. All financial transactions are securely processed directly through our payment provider (Stripe).
4. How long we store data
We retain your order and account data for as long as necessary to fulfill the purposes outlined in this policy, comply with legal and tax obligations, or resolve disputes. You can request the deletion of your account and associated personal data at any time by emailing us at info@bobrandstudio.com with the subject “Data Deletion”. We will process your request promptly within a reasonable timeframe, excluding data we are legally required to retain for tax or accounting records. You may also revoke BOBRAND’s access to your social profile at any time directly through your Facebook or Google security settings.5. Data security
We implement industry-standard administrative, technical, and physical security measures to protect your personal information against unauthorized access, disclosure, or alteration. Our website utilizes secure HTTPS encryption.6. Your privacy choices and rights
Depending on your state or location of residence, you may have specific rights regarding your personal information, including:- the right to access and receive a copy of your personal data;
- the right to correct or update inaccurate information;
- the right to request deletion of your data;
- the right to opt out of certain data processing activities.
